Delivery & Handling
How Long Is Delivery?
U.K. 3-5 Working Days
Europe 5-7 Working Days
Worldwide 7-10 Working Days
Where Is My Order?
Tracking numbers and links are included in the shipping confirmation email or SMS that is sent after an order is processed & dispatched, You can use your tracking number to get updates on your order. We are unable to provide any further information apart from what tracking information shows once your order has been dispatched. In the event of tracking not updating, we will contact the courier used to dispatch your order on your behalf for updates.
Returns
Do You Accept Returns?
We offer 7 day returns on the majority of items available on our store. Please see our returns policy for more information.
Do You Charge For Returns?
Customers must pay for the return shipping fee. Once we receive the return we will provide a full refund of the initial payment amount excluding international shipping fees. Checkout our returns policy if you have any queries regarding returns
How Long Will My Return Take To Be Processed?
Once we have received your return, it will be checked by our quality control team to ensure that it is in resealable condition. Once approved, you will receive an email confirming your return. This process should take no longer than 3 Business days. Fund may take up to 3-5 working days to reappear in your account balance, depending on your bank or building society.
Products
Are Your Products Authentic?
All our items are authentic. Each item is individually inspected by our in-house authentication specialists to ensure a 100% authenticity guarantee. Working with these items each and everty day allows us to easily spot replicas. Should you have any doubts or concerns, please see our 100+ Depop reviews from real, verified customers here - Depop Reviews
Thankfully, some brands such as Trapstar are now partnered with Certilogo and have a scannable QR code inside garments providing an even further 100% authenticity guarantee as replica manufacturers are unable to combat this. This is only on selected lines and will be clearly stated in the product description.
When Is 'X' Going To Restock?
The best way to stay up to date on restocks and deals is to follow our social media accounts.